By accessing the website at http://www.aureavia.com, you agree to be bound by these Terms of Service, all applicable laws and regulations, and acknowledge that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark laws.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Aurea Via’s website for personal, non-commercial transitory viewing only. This is a license grant, not a transfer of title, and under this license you may not:

  • Modify or copy the materials

  • Use the materials for any commercial purpose or public display (commercial or non-commercial)

  • Attempt to decompile or reverse engineer any software contained on Aurea Via’s website

  • Remove any copyright or proprietary notations from the materials

  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Aurea Via at any time. Upon termination, you must destroy any downloaded materials in your possession.

Disclaimer

The materials on Aurea Via’s website are provided on an 'as-is' basis. Aurea Via makes no warranties, express or implied, and disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations

In no event shall Aurea Via or its suppliers be liable for any damages (including, without limitation, loss of data or profit, or business interruption) arising out of the use or inability to use the materials on Aurea Via’s website.

Accuracy of Materials

The materials on Aurea Via’s website may include technical, typographical, or photographic errors. Aurea Via does not guarantee their accuracy, completeness, or currency and may change them at any time without notice.

Links

Aurea Via has not reviewed all of the sites linked to its website and is not responsible for their contents. Use of any such linked website is at the user's own risk.

Cost of Service & Recurring Charges

All fee details are presented clearly during registration and can be reviewed anytime upon request.

Authorization

You authorize Aurea Via to send payment instructions to your financial institution to charge your card in accordance with these terms.

Service Fees & Billing Cycle

Aurea Via services are billed regularly based on your chosen plan. Billing occurs on the same day each cycle, or the last valid day of the month.

Add-ons

Optional features may carry additional charges. You’ll be notified of these costs and must confirm your selection before activation.

Delinquency

Failure to maintain a valid payment method may result in immediate suspension of your account.

Refunds

Refunds on individual transactions may be requested within 30 days of the original transaction date, subject to the merchant's refund policy and approval. However, any fees charged by Aurea Via—including service, processing, or transaction fees—are strictly non-refundable under any circumstances.

Cancellations

Cancellation requests made less than 3 business days before the next billing cycle may not take effect in time.

Affiliation

Aurea Via is not affiliated with any merchants using its platform and is not responsible for any products or services they sell.

Misconduct

We reserve the right to suspend any user for inappropriate use of the platform. Clients must use only content they have the right to and are responsible for ensuring customer satisfaction.

Liability

Aurea Via is not liable for:

  • Website downtime
  • Bugs or technical issues on the platform
  • Any direct or indirect losses resulting from use of the platform

Rights, Ownership & Data

All data processed by Aurea Via is managed in accordance with our privacy policy. We reserve the right to analyze anonymized data for service improvement and marketing (e.g. case studies, testimonials). Clients are responsible for the accuracy of their data and their users’ data.

Compliance

All users must comply with applicable laws, including GDPR and PCI DSS, as relevant in their jurisdiction. Merchants are responsible for their own compliance.

GDPR

Aurea Via maintains GDPR compliance for its platform and offers tools to help clients fulfill their data obligations. Clients must forward relevant data requests to Aurea Via if needed.

PCI DSS Compliance

Aurea Via adheres to PCI DSS standards to protect cardholder data. All transactions are processed securely, and client access to sensitive payment data is restricted per PCI DSS requirements. Merchants must also ensure their handling of cardholder data complies with PCI DSS if they store, process, or transmit such data outside Aurea Via’s systems.

Chargebacks and Refund Requests

Customers (end-users) must first attempt to resolve any refund issues directly with the merchant from whom the product or service was purchased. Chargeback requests should only be initiated with the customer’s issuing bank if:

  • The merchant is unresponsive or unreachable

  • The refund request is formally denied

  • A reasonable time period has passed (typically 10 business days) without resolution

Initiating a chargeback without first attempting contact with the merchant may be considered a violation of these terms and could result in restricted access to services.

Modifications

Aurea Via may update these terms at any time without notice. Continued use of the website constitutes agreement to the current version.

Governing Law

These terms are governed by the laws of Dubai, United Arab Emirates. You irrevocably submit to the exclusive jurisdiction of its courts.